Last updated: 27 July 2026
Who we are
The Office Yoga Company is operated by Anouska Shenn (“we”, “us” or “our”). This policy explains how we use personal information when you visit our website, get in touch with us, arrange our services, or sign up to hear from us.
We are responsible for the personal information covered by this policy. If you have a privacy question, please contact us using the contact details in the footer section of this Website.
Please do not send health or other sensitive information through a general website enquiry unless we have specifically asked you to do so.
The information we use
The information we use depends on how you interact with us. It may include:
- your name, work contact details, company and job title;
- the details of an enquiry, booking or other communication with us;
- newsletter preferences and whether you have opted in or unsubscribed;
- feedback or reviews you choose to provide; and
- limited technical information about how the website is used, such as browser, device and cookie information.
We usually receive this information directly from you, your employer or the person arranging services on your behalf. We may also receive professional contact details from publicly available business sources or referrals.
How we use it
We use personal information to:
- respond to enquiries and arrange calls, proposals and bookings;
- provide and manage our corporate wellbeing services;
- keep in touch with clients and provide customer support;
- send newsletters or other marketing where you have asked to receive it, or where the law otherwise allows us to do so;
- understand how our website is used, but only where you have accepted optional analytics cookies;
- protect our website and contact form from spam, misuse and security threats; and
- meet legal, tax and accounting obligations, or deal with legal claims.
Our legal reasons for doing this are usually that it is necessary to respond to you or perform a contract, to meet a legal obligation, or for our legitimate interests in running and protecting our business. Where we ask for consent—for example, for optional analytics cookies or certain marketing—you can change your mind at any time.
Marketing
We will not add you to our marketing list just because you have contacted us. If you choose to receive marketing from us, every email will include an easy way to unsubscribe. You can also contact us at any time to ask us to stop.
We do not sell personal information or share it with other organisations for their own marketing.
The services we use
Like most small businesses, we use trusted service providers to help us run our website and business. These include providers for website hosting and delivery, business email and file storage, website analytics, contact-form security, email newsletters and meeting scheduling.
We only share personal information where it is necessary for these services or required by law. Our providers are required to protect the information they handle and use it only for the agreed purpose, unless their own privacy notice says that they act independently.
Some providers may process information outside the UK. Where this happens, we use legally recognised safeguards, such as an adequacy decision or approved contractual protections.
Cookies and website tools
We use cookies and similar technologies to make the website work, remember your privacy choices and—if you allow it—understand how people use the site.
When you first visit the website, the cookie banner lets you accept, reject or view your choices for optional cookies. Choosing not to accept optional analytics cookies will not stop you using the website’s core features.
We also use standard website security measures to help protect our contact form from automated spam and abuse.
For more information about the cookies we use and why we use them, please select View Preferences in the cookie banner when you first visit our website.
How long we keep information
We keep information only for as long as we need it. In general:
- enquiry information is kept for up to 12 months after our last meaningful contact if it does not lead to a client relationship;
- client and booking records are usually kept for up to 7 years after the service ends, for legal and accounting reasons;
- marketing information is kept until you unsubscribe or ask us to stop; and
- cookie choices are kept for as long as needed to remember and respect them.
We may keep information for longer where the law requires it or where it is necessary for a legal claim.
Your rights
You may have the right to ask us to:
- give you a copy of the personal information we hold about you;
- correct inaccurate information;
- delete or restrict our use of information in certain circumstances;
- stop using your information for direct marketing;
- provide a portable copy of information you gave us, where this right applies; or
- withdraw consent where we rely on it.
To exercise a right, contact us using the contact details in the footer section of this Website.. We may need to confirm your identity first.
You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint. We would appreciate the opportunity to help with a concern first.
Links and changes
Our website may link to other websites or services. They have their own privacy practices, so please read their privacy notices before providing them with personal information.
We may update this policy from time to time. The latest version will always be available on this page, with the date above showing when it was last updated.