Terms and Conditions


User Terms & Conditions

[Last updated: 8 July 2021]

The User Terms and Conditions (“User Terms”) set forth below apply between you, the User, and The Office Yoga Company, the owner and operator of this Website. Please read these User Terms carefully, as they affect your legal rights. Your agreement to comply with and be bound by these User Terms is deemed to occur upon your first use of the Website. You must be at least 18 years of age to use this Website. If you do not agree to be bound by these User Terms, you should stop using the Website immediately.

1. Interpretation

1.1 “The Office Yoga Company”/”Company” and “we”/”us”/”our” refers to Anouska Shenn trading as The Office Yoga Company.

1.2 “User” and “you”/”your”/”yours” refers to any third party that accesses the Website who is not employed or contracted by us.

1.3 “Website” refers to the domain and contents of www.theofficeyogaco.com.

1.4 “Content” refers to any text, graphics, images, audio, video, software, data compilations, page layout, underlying code, software and any other form of information capable of being stored on a computer that appears on or forms part of this Website.

2. Registration

2.1 To access certain parts of the Website, we may require you to register an account (“Account”) with us and provide certain information about yourself. Where you register for an Account on the Website, you will be required to choose a username and password.

2.2 You must use an email address originating from a corporate email domain to register. We cannot accept Account registrations or orders placed using a personal email address.

2.3 You are responsible for safeguarding the password that you use to access the Account. Your Account details must be used solely by you; sharing your username and password with any other person is strictly prohibited. Accordingly, you agree to maintain the security of your username and password and be fully responsible for all use of the Website made using your username and password.

2.4 You must ensure that the details you provide us at the time of registration and booking are true, accurate, current and complete. Such information must be maintained by you to ensure it is fully up to date.

2.5 Where your information (including sensitive financial or personal information) is provided to us (whether directly through the Website or otherwise), you accept that these methods of communication cannot be 100% secure. Where sensitive financial information is provided to us, we use encryption software to attempt to prevent unauthorised access to this information being obtained. Barring any negligence on our part, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

2.6 We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these User Terms.

2.7 You may cancel your registration at any time by informing us in writing. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect your statutory rights.

3. Website Disclaimer

3.1 Except where expressly provided otherwise, the Website, and all content, materials, information and services provided on the Website, are provided on an “as is” and “as available” basis. The Office Yoga Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Office Yoga Company makes no warranty that: (a) the Website will meet your requirements; (b) the Website will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Website or any services offered through the Website will be accurate, compatible or reliable; or (d) the quality of any products, services, information, or other material purchased or obtained by you through the Website will meet your expectations.

3.2 Any content, materials or information downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk. The Office Yoga Company shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials or information.

3.3 The Office Yoga Company reserves the right to do any of the following, at any time, without notice: (a) to modify, suspend or terminate operation of or access to the Website, or any portion of the Website, for any reason; (b) to modify or change the Website, or any portion of the Website, and any applicable policies or terms; and (c) to interrupt the operation of the Website, or any portion of the Website, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

3.4 To the maximum extent permitted by law, The Office Yoga Company accepts no liability for any of the following: (a) any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities; (b) loss or corruption of any data, database or software; and (c) any special, indirect or consequential loss or damage.

4. Intellectual Property

4.1 All Content accessed on the Website is the property of The Office Yoga Company, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. No copying, modification, reproduction or distribution of the Content on the Website for any commercial or business use is permitted without our prior written consent.

4.2 All Company trademarks (whether registered or unregistered), graphics, logos, designs, page headers and icons are the intellectual property rights of The Office Yoga Company and neither they, nor any confusingly similar versions, may be used by you, including (but not limited to) as part of any trademarks, domain names and/or social media account names or tags without our prior written consent other than for the purpose of referring to The Office Yoga Company lawfully and in good faith.

5. Indemnity

5.1 You agree to indemnify and hold The Office Yoga Company, its officers, directors, predecessors, successors in interest, employees, agents, and affiliates, harmless from any demands, loss, liability, claims or expenses (including legal fees), made against The Office Yoga Company by any third party due to or arising out of or in connection with your use of the Website.

5.2 You agree to indemnify, defend and hold The Office Yoga Company harmless against any claims, demands, causes of action, liabilities, expenses (including legal fees), or damages arising from or relating to (a) your misuse of the Website; or (b) a breach of our User Terms.

6. Severability

6.1 If a provision of these User Terms is or becomes illegal, unenforceable, or invalid in any jurisdiction, it shall not affect: (a) the enforceability or validity in that jurisdiction of any other provision of these User Terms; or (b) the enforceability or validity in other jurisdictions of that or any other provision of these User Terms.

7. Changes to These Terms and Conditions

7.1 We reserve the right, at our sole discretion, to modify or replace these User Terms at any time. Such revised User Terms will apply from the date of publication. You should check the User Terms regularly to ensure familiarity with the then current version.

7.2 By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised User Terms. If you do not agree to the new User Terms, in whole or in part, please stop using the Website.


Customer Terms & Conditions

[Last updated: 6 September 2021]

The Customer Terms and Conditions (“Customer Terms”) set forth below apply between you, the Customer, and The Office Yoga Company. Please read these Customer Terms carefully, as they affect your legal rights. Your agreement to comply with and be bound by these Customer Terms is deemed to occur upon completing a purchase on our Website. If you do not agree to be bound by these Customer Terms, you should not proceed with booking.

1. Interpretation

1.1 “The Office Yoga Company”/”Company” and “we”/”us”/”our” refers to Anouska Shenn trading as The Office Yoga Company.

1.2 “Customer” and “you”/”your”/”yours” refers to you, and the organisation you represent, who has booked The Office Yoga Company’s services.

1.3 “Teacher” refers to the person or persons responsible for overseeing and teaching any Classes booked.

1.4 “Class” refers to the Company’s corporate wellbeing classes, including yoga, Pilates, meditation, mindfulness, self-care and any other wellbeing activities as agreed with the Customer.

1.5 “Package Booking” refers to a discounted set of Classes purchased by the Customer.

1.6 “Order Date” refers to the date on which the Customer has purchased their Classes.

1.7 “Participant” refers to any person who attends and/or takes part in a Class led by the Teacher.

1.8 “Venue” refers to the remote location where Classes take place.

1.9 “Webcast” refers to a live or pre-recorded broadcast of the audio or video feed of a Class via the internet.

1.10 “Liability Waiver” refers to an online form which indemnifies both The Office Yoga Company and the Teacher against all claims by Participants in respect of any losses, injuries or damages they might incur in relation to our Classes.

1.11 “Website” refers to the domain and contents of www.theofficeyogaco.com.

2. Bookings, Cancellations and Rescheduling

2.1 Bookings made through the Website are subject to availability. In the unlikely event that we are unable to fulfil your booking for the time you have requested, the Class will be cancelled. At the time of cancellation we will offer you the choice between: a refund; or a Class at an alternative date and time.

2.2 You may cancel or reschedule a Class without charge by providing a minimum of two working days’ written notice before the start of the Class. For example, in the case of Classes taking place on a Monday, you must notify us no later than the time the Class is scheduled to start on the preceding Thursday. Late cancellations will be charged in full. Admin fees are non-refundable.

2.3 Package Bookings are non-refundable once the first Class of the set has taken place. However, you may reschedule the remaining Classes by giving at least two working days’ notice. Late cancellations will be charged in full.

2.4 Package Bookings of between 5 and 9 Classes must be booked within 6 months of the Order Date. Package Bookings of more than 10 classes must be booked within 12 months of the Order Date.

2.5 If the Teacher becomes unavailable for a Class we will ensure – where practically possible – that they are replaced by another Teacher from our team. Where this is not possible, or where a Class is cancelled due to unforeseen circumstances, we will contact you by email or telephone to let you know as soon as is practicable. At the time of cancellation we will offer you the choice between: a refund; or a Class at an alternative date and time.

3. Health and Safety

3.1 It is the responsibility of each Participant to ensure that the Venue they have chosen is safe and appropriate for a Class.

3.2 The Teacher carries liability insurance and a copy of this document can be provided upon request.

3.3 Prior to attending their first Class, Participants must acknowledge and complete our Liability Waiver, stating their agreement to the provisions contained therein.

3.4 We advise Participants not to take part in our Classes without first seeking advice from and gaining the approval of their general practitioner if they have any concerns over their ability to safely participate in a Class.

3.5 Women who are at least 12 weeks pregnant are welcome to join a Class, on the basis that they have their general practitioner’s approval to participate. Women who are less than 12 weeks pregnant are not recommended to join the Class. Pregnant women are asked to complete a prenatal yoga / Pilates class prior to attending a Class.

3.6 The Teacher reserves the right to refuse access to any Participant should they doubt the Participant’s ability to safely take part in the Class.

3.7 Barring any negligence on our part, The Office Yoga Company and the Teacher accept no responsibility for any injuries and damages which are sustained or aggravated by Participants in relation to our Classes.

4. Webcast Protocol

4.1 The Customer and the Participants agree not to copy, redistribute, reproduce, modify, record, transfer, broadcast, or make available to the public any part of the Webcast.

4.2 For Classes taking place on Microsoft Teams, recordings of the Webcast can be provided by The Office Yoga Company upon request and made available to view online for a period of one week under a password-protected URL.

5. Severability

5.1 If a provision of these Customer Terms is or becomes illegal, unenforceable, or invalid in any jurisdiction, it shall not affect: (a) the enforceability or validity in that jurisdiction of any other provision of these Customer Terms; or (b) the enforceability or validity in other jurisdictions of that or any other provision of these Customer Terms.

6. Changes to These Terms and Conditions

6.1 We reserve the right, at our sole discretion, to modify or replace these Customer Terms at any time. Such revised Customer Terms will apply from the date of publication. Customers should check the Customer Terms regularly ahead of making a new booking to ensure familiarity with the then current version.

6.2 If a revision is material we will make reasonable efforts to provide at least 30 days’ written to existing Customers notice prior to any new Customer Terms taking effect. What constitutes a material change will be determined at our sole discretion.

6.3 By continuing to purchase from us after any revisions become effective, you agree to be bound by the revised Customer Terms. If you do not agree to the new Customer Terms, in whole or in part, please do not proceed with booking.

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